What a flooring service agreement is for
Hardwood floors last decades if they are screened and recoated before the finish wears through. Rentals and offices need quick plank swaps and grout care between tenants. A care agreement sets the schedule and the rates, which keeps floors looking right and keeps you in touch with the customer.
What to put on a flooring service agreement
- Floors and areas covered.
- Screen and recoat or cleaning cycle.
- Repair rates for planks or tiles.
- Grout cleaning and sealing.
- Exclusions like water damage.
- Price, billing and cancellation.
A worked example
An office with hardwood in the lobby wants it recoated yearly and quick plank swaps when chairs damage boards.
| Line | Qty | Unit | Price |
|---|---|---|---|
| Screen and recoat hardwood, yearly | 400 | sq ft | Your price |
| Board replacement allowance | 2 | hour | Your price |
Water damage and full refinishing are quoted separately. The agreement is a template, not legal advice, so confirm your state's rules first.
Line items flooring installers use
| Line item | Unit | How to write it |
|---|---|---|
| Luxury vinyl plank, installed | sq ft | Product line, wear layer and click or glue-down. |
| Engineered hardwood, installed | sq ft | Species, width and floating, nail or glue. |
| Solid hardwood, installed | sq ft | Species, grade and finish. |
| Tile, installed | sq ft | Tile size and pattern; tile itself an allowance or supplied. |
| Carpet and pad, installed | sq ft | Carpet line and pad weight. |
| Remove and haul old flooring | sq ft | Carpet, tile, vinyl or wood; glued floors take longer. |
| Subfloor leveling | sq ft | Self-leveler or grinding where the floor is out of flat. |
| Underlayment | sq ft | Type and whether it is a vapor barrier. |
| Baseboard or quarter round | ft | Remove and reinstall, or new. |
| Transitions and thresholds | each | Where floors meet. |
| Stair treads | each | Per step. |
| Move furniture | room | Say what you move and what the owner moves. |
| Sand and refinish hardwood | sq ft | Coats and stain color. |
Terms and deposit language for flooring
- Deposit. A deposit at signing orders flooring, which often needs time to arrive and acclimate. Check your state's rules on deposits.
- Payment. Balance due when the floor is installed and trim is done.
- Warranty. Products carry the maker's warranty, which may require proper installation and moisture limits. State how long you warrant your installation.
- Subfloor condition is checked after removal; repairs or leveling found are priced by change order.
- Material quantities include a waste allowance; leftover boxes stay with the customer.
- Doors may need trimming for new floor heights; say who does it.
How to fill it in
- Fill in the customer and the start and end dates.
- List what each visit includes and how many visits a year.
- Add your price per line; the plan shows a yearly total, and a monthly figure if billed monthly.
- Fill in what is not covered and the renewal and cancellation terms.
- Check your state's rules, then print it for signatures.
Free tools for flooring
The same service agreement for other trades: appliance repair, auto detailing, carpet cleaning, chimney, house cleaning, commercial cleaning, concrete, drywall, electrical, fence, garage door, general contractor, gutter, handyman, hvac, irrigation, junk removal, landscaping, lawn care, locksmith, moving, painting, pest control, plumbing, pool service, pressure washing, remodeling, roofing, septic, snow removal, solar, tree service, waterproofing, window cleaning.