SMS terms
Last updated: October 1, 2026
What messages are sent
Koira sends text messages in two ways.
- To customers of a contractor, on that contractor's behalf: replies to missed calls, appointment times, estimates and follow-ups, invoices and payment links, receipts and review requests.
- To Koira account holders: a daily summary of what needs attention, alerts, and replies to commands sent to Koira.
Consent
You receive messages because you called or texted a business that uses Koira, asked for an estimate or booking, or opened a Koira account and gave your number. Consent is not a condition of buying anything.
How often
Message frequency varies with your activity.
Cost
Message and data rates may apply, depending on your mobile plan.
How to stop
Reply STOP to any message to stop receiving texts from that number. You will get one message confirming it. Reply START to opt back in.
Help
Reply HELP to any message, or email hello@koira.ai.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
Mobile numbers and consent are not shared with third parties for their own marketing. See the privacy policy.