What a carpet cleaning service agreement is for
Offices, property managers and families with pets need carpet cleaned on a schedule, not just once. An agreement that sets the visits, the areas and member pricing on extra spots turns one-time customers into recurring ones and fills slow weeks. It needs to define the areas and what is extra.
What to put on a carpet cleaning service agreement
- Areas covered and visits per year.
- What each visit includes.
- Member pricing on extra spots and rooms.
- What is excluded: water damage, permanent stains.
- Price, billing, renewal and cancellation.
A worked example
A small office with 3,000 sq ft of carpet wants a full clean twice a year and traffic lanes touched up quarterly.
| Line | Qty | Unit | Price |
|---|---|---|---|
| Full carpet cleaning | 2 | visit | Your price |
| Traffic lane touch-up | 2 | visit | Your price |
| Spot response call, as needed | 1 | each | Your price |
Define the areas covered in the job box or notes. This is a template, not legal advice, so check your state's rules on renewals and service contracts.
Line items carpet cleaners use
| Line item | Unit | How to write it |
|---|---|---|
| Hot water extraction, per room | room | Say the largest room size a room price covers. |
| Carpet cleaning by area | sq ft | For open plans and commercial floors. |
| Hallway | each | Often priced as half a room. |
| Stairs | each | Per step. |
| Pre-treatment for traffic lanes | room | Heavy soil areas. |
| Spot and stain treatment | each | Say that some stains may not come out. |
| Pet odor and urine treatment | sq ft | Enzyme or subfloor treatment where needed. |
| Carpet protector | room | Applied after cleaning. |
| Upholstery, sofa | each | By seat count or piece. |
| Area rug cleaning | sq ft | On site or in plant. |
| Tile and grout cleaning | sq ft | Grout sealing extra. |
| Move furniture | room | Light furniture only; say what you will not move. |
Terms and deposit language for carpet cleaning
- Deposit. No deposit on residential jobs; commercial or large jobs may take one to hold the date.
- Payment. Due when the job is done, before the crew leaves.
- Warranty. If a spot reappears within a short window from wicking, you come back to treat it at no charge. Say the window, and that some stains are permanent.
- Drying time depends on airflow and humidity; keep traffic off until dry.
- Pet urine may need more than one treatment and may not fully remove odor if it reached the pad.
- Customer moves fragile and valuable items before the visit.
How to fill it in
- Fill in the customer and the start and end dates.
- List what each visit includes and how many visits a year.
- Add your price per line; the plan shows a yearly total, and a monthly figure if billed monthly.
- Fill in what is not covered and the renewal and cancellation terms.
- Check your state's rules, then print it for signatures.
Free tools for carpet cleaning
- Carpet cleaning cost calculator
- Cleaning business name generator
- Labor rate calculator
- Markup calculator
The same service agreement for other trades: appliance repair, auto detailing, chimney, house cleaning, commercial cleaning, concrete, drywall, electrical, fence, flooring, garage door, general contractor, gutter, handyman, hvac, irrigation, junk removal, landscaping, lawn care, locksmith, moving, painting, pest control, plumbing, pool service, pressure washing, remodeling, roofing, septic, snow removal, solar, tree service, waterproofing, window cleaning.