- Note the panel brand and age; older panels are the upgrade you will be asked about next.
- The core of electrical CRM is on Koira's Grow plan, $249 a month plus usage, with no per-person fee.
- Customer page or portal and automatic estimate follow-ups decide most of it for electricians.
What a CRM does for a electrical contractor
An electrician's best customers are the homeowner who calls for every outlet and the property manager with ten units. Both come back when they remember your name.
A CRM for electrical work keeps the panel, the past work and the permit history at each address, and reaches out when there is a reason: a surge protector after a storm, an EV charger when they buy the car.
What to keep on every electrical customer
- Panel brand and amperage
- Past permits and inspections
- Work done by room
- Declined quotes, with the date
- EV or generator interest
- Property manager and unit list
- Access and pets
- How they found you
What a CRM should do for electricians
- A page for every customer with every visit, estimate and invoice
- Follow-ups on open estimates
- Seasonal asks to past customers
- Review asks after paid jobs
- Calls answered by AI, which matters for electricians
- Customers book online, which matters for electricians
How Koira does it
In Koira every customer of a electrical contractor has a page, on every plan: visits, estimates to sign, invoices to pay, receipts and a way to book again, from one link in every text, with no app or password. Notes like panel brand and amperage live with the customer, and review asks go out after every paid job.
Grow, $249 a month plus usage at cost, puts the record to work: calls answered on a Koira number, open estimates nudged on day two and day four, and past customers texted and emailed when the season turns, with one tap to book.
Side by side
The features that matter for electrical CRM, where each first appears on each company's public pricing page, then the people, usage, card and add-on rows every company gets.
| What you need | Koira | Jobber | ServiceM8 | FieldPulse |
|---|---|---|---|---|
| Customer page or portal | Office (free) | Core (client hub) | Not listed | Core platform (customer portal) |
| Automatic estimate follow-ups | Grow, on day two and day four, then it stops | Connect | Not listed | Not listed |
| Seasonal email and text campaigns | Grow | Marketing Suite add-on, $99 a month, included on Plus | Not listed | Not listed |
| Review requests | Office (free) | Not listed | Not listed | Not listed |
| Two-way texting | Office (an inbox you answer), Grow (text-back on a Koira number) | Grow (two-way text messaging) | ServiceM8 Phone, from $19 a month | Engage phone system, a premium product |
| Calls answered by AI | Grow | Receptionist add-on, $29 a month, included on Plus | Not listed | Operator AI, a premium product |
| Customers book online | Office (free) | Core | Every plan (online bookings) | Core platform (booking portal) |
| People, usage and card fees | ||||
| Extra people | No per-person fee; one or fifteen people, the same price | $29 a month each | No per-user fee on paid plans | Priced per seat, on request |
| Usage or credits | None on Office, at cost on Grow, included on Front Office | None on the pricing page | New jobs a month: 30, 50, 150, 500, or 1,500 and up (20¢ per added job on Premium Plus) | Engage phone lines and licenses, priced on request |
| Card payments | 2.9% + 30¢ (Stripe) plus 2%, 1% or 0.5% by plan (Koira) | 2.9% + 30¢ online, 2.7% + 30¢ Tap to Pay, 1% bank (ACH) | Not published on its pricing or payments page | Not published; FieldPulse Payments is an optional product |
| Add-ons | None; postcards are a flat price per card | Receptionist $29, Pipeline $49, Marketing Suite $99 a month (all three in Plus) | ServiceM8 Phone from $19 a month | Engage, Operator AI, Chat AI, Pricebook, Payments, Financing, Fleet Tracking, Custom Forms, priced on request |
From Jobber pricing, checked October 8, 2026; ServiceM8 pricing and FieldPulse pricing, checked October 9, 2026. Jobber's pricing page blocks a plain fetch and changes its prices with a team size picker, so we read it in a real browser. The $29 a month per added user is in the note behind each plan's user count. ServiceM8's prices fill in by script, so we read the page in a real browser. FieldPulse's pricing page fills in by script, so we read it in a real browser. It shows no prices. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.
What each one costs
Every plan in the same columns: price, people, usage, card rates and add-ons.
| Plan | Monthly | Billed yearly | People included | Usage or credits |
|---|---|---|---|---|
| Koira | ||||
| Office | $0, free | Monthly, no contract | One or fifteen, the same price | None charged on Office |
| Grow | $249 a month | Monthly, no contract | One or fifteen, the same price | Texts, call minutes and emails at cost, nothing added |
| Front Office | $499 a month, flat | Monthly, no contract | One or fifteen, the same price | Included in the $499 |
| Jobber | ||||
| Core | $49 a month | $29 a month billed yearly | 1 user | None on the pricing page |
| Connect | $139 a month for 1 user, $199 for 5 | $99 a month for 1 user, $149 for 5, billed yearly | 1, 5, 10 or 15 users | None on the pricing page |
| Grow | $199 a month for 1 user, $299 for 5 | $149 a month for 1 user, $229 for 5, billed yearly | 1, 5, 10 or 15 users | None on the pricing page |
| Plus | $499 a month for 5 users | $399 a month for 5 users, billed yearly | 5, 10 or 15 users | None on the pricing page |
| ServiceM8 | ||||
| Free | $0 | No yearly price published | 1 user | 30 new jobs a month |
| Starter | $29 a month | No yearly price published | Unlimited users | 50 new jobs a month |
| Growing | $79 a month | No yearly price published | Unlimited users | 150 new jobs a month |
| Premium | $149 a month | No yearly price published | Unlimited users | 500 new jobs a month |
| Premium Plus | $349 a month | No yearly price published | Unlimited users | 1,500 jobs a month, then 20¢ a job |
| FieldPulse | ||||
| Custom quote | Not published, quoted per seat | Not published | Office seats and field seats | Engage phone lines and licenses, priced on request |
What comes on top: people, card payments and add-ons
| Company | Each extra person | Card payments | Add-ons |
|---|---|---|---|
| Koira | No per-person fee on any plan | 2.9% + 30¢ (Stripe) plus 2% on Office, 1% on Grow, 0.5% on Front Office (Koira); on Office that share replaces a monthly fee | None; postcards are a flat price per card |
| Jobber | $29 a month each | 2.9% + 30¢ online, 2.7% + 30¢ Tap to Pay, 1% bank (ACH) | Receptionist $29, Pipeline $49, Marketing Suite $99 a month (all three in Plus) |
| ServiceM8 | No per-user fee on paid plans | Not published on its pricing or payments page | ServiceM8 Phone from $19 a month |
| FieldPulse | Priced per seat, on request | Not published; FieldPulse Payments is an optional product | Engage, Operator AI, Chat AI, Pricebook, Payments, Financing, Fleet Tracking, Custom Forms, priced on request |
From Jobber pricing, checked October 8, 2026; ServiceM8 pricing and FieldPulse pricing, checked October 9, 2026. Jobber's pricing page blocks a plain fetch and changes its prices with a team size picker, so we read it in a real browser. The $29 a month per added user is in the note behind each plan's user count. ServiceM8's prices fill in by script, so we read the page in a real browser. FieldPulse's pricing page fills in by script, so we read it in a real browser. It shows no prices. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.
Card rates as each company publishes them (also ServiceM8 payments), checked October 9, 2026. Koira's is Stripe's 2.9% + 30¢ for a US card plus Koira's share, which pays for Office in place of a monthly fee.
Sources, each checked October 8, 2026: Jobber pricing, Jobber industries, ServiceM8 pricing (checked October 9, 2026), ServiceM8 payments (checked October 9, 2026), FieldPulse pricing (checked October 9, 2026), Stripe pricing (checked October 9, 2026), and Koira pricing. We read each page's own text; we did not use summaries or third-party price lists.