Field service software for a small trade business

What field service software does, what a one to three person shop actually needs from it, and every price and card rate side by side for Koira, Jobber, Housecall Pro and ServiceM8.

8 min readPrices checked October 8, 2026
A service van at a job
Key takeaways
  • Calls answered or texted back while you are on a job, online booking that only offers times that fit your day, and estimates with options, signed with the deposit on one page matter most.
  • Koira covers it with no per-person fee: customers book online (Office (free)); estimates (Office (free)); options on one estimate (Office, up to three).
  • Prices and card rates for Jobber, Housecall Pro, ServiceM8 are from each company's own pages.

What field service software does

Field service software runs the part of a trade business that happens away from the job: taking the call, booking the visit, sending the estimate, putting the day in order and getting paid. The bigger systems add a dispatch board, inventory, payroll and job costing for companies with an office and a fleet.

A one to three person shop needs less of the office and more of the follow-through. Most lost money in a small shop is a missed call, an estimate nobody followed up, or an invoice written on Sunday night. The right software catches those without adding a desk job.

What to look for

  • Calls answered or texted back while you are on a job
  • Online booking that only offers times that fit your day
  • Estimates with options, signed with the deposit on one page
  • The day in driving order, with day-before reminders
  • The invoice sent when you finish, paid at the door
  • Follow-ups on open estimates that stop when they sign
  • Review asks after every paid job
  • No per-person fee as you add a helper

How Koira does it

Koira's Office plan is free and covers the core: a website that books jobs, an instant price from your own list, estimates with up to three options signed and paid on one page, the day plan in driving order, reminders the day before, invoices that go out when you tap done, a QR code to get paid at the door, and a page for every customer.

Grow, $249 a month plus usage at cost, adds the AI receptionist and text-back on a Koira number, automatic bid follow-ups, seasonal campaigns, referrals and QuickBooks Online sync. Front Office, $499 flat, adds maintenance plans sold on your site, crew routes and hours, and commercial outreach. There is no per-person fee on any plan.

Where Koira is lighterKoira has no drag-and-drop dispatch board, inventory, payroll or job costing. Instead, bookings land on Today in driving order on their own, and on Front Office each person gets a lane with their stops on their own phone. If you run a call center with dispatchers, a larger system may suit you better.

Side by side

Where each feature first appears on each company's public pricing page, then the people, usage, card and add-on rows every company gets. It is not a full feature list for anyone, including us.

What you needKoiraJobberHousecall ProServiceM8
Customers book onlineOffice (free)CoreBasicEvery plan (online bookings)
EstimatesOffice (free)CoreBasicEvery plan
Options on one estimateOffice, up to threeGrow (optional line items)Max (sales proposal tool)Every plan (proposals)
E-signaturesOffice (free)Core (signature approvals)Not listedNot listed
Deposits at signingOffice, at signingNot listedNot listedEvery plan
Invoices and online paymentsOffice (free)CoreBasicEvery plan
Paid on the spotOffice, QR code at the door, 2.9% + 30¢ (Stripe) plus 0.5% to 2% (Koira) a paymentCore, 2.7% + 30¢ a paymentTap to Pay, listed as a separate productNot listed
Stops sorted by the driveOffice (stops sorted by the drive)ConnectEssentials (routes), Max (route optimization)Not listed
Day-before remindersOffice, the day beforeConnect (automated client notifications)Not listedNot listed
Automatic estimate follow-upsGrow, on day two and day four, then it stopsConnectPipeline, listed as a separate productNot listed
Calls answered by AIGrowReceptionist add-on, $29 a month, included on PlusCSR AI, listed as a separate productNot listed
Review requestsOffice (free)Not listedBasic (review management)Not listed
QuickBooks Online syncGrowConnect (QuickBooks Online and Xero)EssentialsEvery plan (accounting integrations)
Crew schedulingFront OfficePlus (crew scheduling)Basic (schedule and assign techs)Every plan (scheduling)
People, usage and card fees
Extra peopleNo per-person fee; one or fifteen people, the same price$29 a month each$35 a month each on Max; on Basic and Essentials, move up a planNo per-user fee on paid plans
Usage or creditsNone on Office, at cost on Grow, included on Front OfficeNone on the pricing pageNone on the pricing pageNew jobs a month: 30, 50, 150, 500, or 1,500 and up (20¢ per added job on Premium Plus)
Card payments2.9% + 30¢ (Stripe) plus 2%, 1% or 0.5% by plan (Koira)2.9% + 30¢ online, 2.7% + 30¢ Tap to Pay, 1% bank (ACH)From 2.59% a card payment, 1% bank paymentsNot published on its pricing or payments page
Add-onsNone; postcards are a flat price per cardReceptionist $29, Pipeline $49, Marketing Suite $99 a month (all three in Plus)CSR AI, Pipeline, Campaigns, Voice, Websites and Tap to Pay, sold separately, no price listedServiceM8 Phone from $19 a month

From Jobber pricing and Housecall Pro pricing, checked October 8, 2026; ServiceM8 pricing, checked October 9, 2026. Jobber's pricing page blocks a plain fetch and changes its prices with a team size picker, so we read it in a real browser. The $29 a month per added user is in the note behind each plan's user count. Part of Housecall Pro's pricing page fills in by script and it was running first-month offers when we checked. The plan prices below are the regular ones its plan cards show. ServiceM8's prices fill in by script, so we read the page in a real browser. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.

What each one costs

Every plan in the same columns: price, people, usage, card rates and add-ons. Koira has no per-person fee on any plan, and Office costs nothing a month.

PlanMonthlyBilled yearlyPeople includedUsage or credits
Koira
Office$0, freeMonthly, no contractOne or fifteen, the same priceNone charged on Office
Grow$249 a monthMonthly, no contractOne or fifteen, the same priceTexts, call minutes and emails at cost, nothing added
Front Office$499 a month, flatMonthly, no contractOne or fifteen, the same priceIncluded in the $499
Jobber
Core$49 a month$29 a month billed yearly1 userNone on the pricing page
Connect$139 a month for 1 user, $199 for 5$99 a month for 1 user, $149 for 5, billed yearly1, 5, 10 or 15 usersNone on the pricing page
Grow$199 a month for 1 user, $299 for 5$149 a month for 1 user, $229 for 5, billed yearly1, 5, 10 or 15 usersNone on the pricing page
Plus$499 a month for 5 users$399 a month for 5 users, billed yearly5, 10 or 15 usersNone on the pricing page
Housecall Pro
Basic$79 a month$59 a month billed yearly1 userNone on the pricing page
Essentials$189 a month$149 a month billed yearly5 usersNone on the pricing page
Max$329 a month$299 a month billed yearly8 usersNone on the pricing page
ServiceM8
Free$0No yearly price published1 user30 new jobs a month
Starter$29 a monthNo yearly price publishedUnlimited users50 new jobs a month
Growing$79 a monthNo yearly price publishedUnlimited users150 new jobs a month
Premium$149 a monthNo yearly price publishedUnlimited users500 new jobs a month
Premium Plus$349 a monthNo yearly price publishedUnlimited users1,500 jobs a month, then 20¢ a job

What comes on top: people, card payments and add-ons

CompanyEach extra personCard paymentsAdd-ons
KoiraNo per-person fee on any plan2.9% + 30¢ (Stripe) plus 2% on Office, 1% on Grow, 0.5% on Front Office (Koira); on Office that share replaces a monthly feeNone; postcards are a flat price per card
Jobber$29 a month each2.9% + 30¢ online, 2.7% + 30¢ Tap to Pay, 1% bank (ACH)Receptionist $29, Pipeline $49, Marketing Suite $99 a month (all three in Plus)
Housecall Pro$35 a month each on Max; on Basic and Essentials, move up a planFrom 2.59% a card payment, 1% bank paymentsCSR AI, Pipeline, Campaigns, Voice, Websites and Tap to Pay, sold separately, no price listed
ServiceM8No per-user fee on paid plansNot published on its pricing or payments pageServiceM8 Phone from $19 a month

From Jobber pricing and Housecall Pro pricing, checked October 8, 2026; ServiceM8 pricing, checked October 9, 2026. Jobber's pricing page blocks a plain fetch and changes its prices with a team size picker, so we read it in a real browser. The $29 a month per added user is in the note behind each plan's user count. Part of Housecall Pro's pricing page fills in by script and it was running first-month offers when we checked. The plan prices below are the regular ones its plan cards show. ServiceM8's prices fill in by script, so we read the page in a real browser. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.

Card rates as each company publishes them (also ServiceM8 payments), checked October 9, 2026. Koira's is Stripe's 2.9% + 30¢ for a US card plus Koira's share, which pays for Office in place of a monthly fee.

How to choose

Write down where last month's money leaked: missed calls, quotes that went quiet, slow invoices, or no-shows. Pick the tool that fixes the biggest leak first, and check its price for the number of people you have now and next year.

Every company here offers a free plan or a trial. Run one real week of jobs through it before you commit.

Koira's plans and prices are on one page, and Office is free with no time limit.

Sources, each checked October 8, 2026: Jobber pricing, Jobber industries, Housecall Pro pricing, Housecall Pro industries, ServiceM8 pricing (checked October 9, 2026), ServiceM8 payments (checked October 9, 2026), Stripe pricing (checked October 9, 2026), and Koira pricing. We read each page's own text; we did not use summaries or third-party price lists.

FAQ

What is the best field service software for a small business?

One that answers calls, books jobs, sends estimates with options and gets you paid without a per-person fee. Koira's Office plan is free; Grow adds answering and follow-ups for $249 a month plus usage.

Is there free field service software?

Yes. Koira's Office plan is free with no time limit. ServiceM8 has a free plan for one user and 30 jobs a month.

Does Koira have a dispatch board?

No. Bookings land on Today in driving order on their own, and on Front Office each crew member gets a lane with their stops. Koira is built for owner-run shops, not dispatch offices.

What does Koira charge on card payments?

Stripe's 2.9% + 30¢ for a US card, plus Koira's share: 2% on Office, 1% on Grow and 0.5% on Front Office. The tables above show each company's own published rate next to it.

We know what works. Leave it to Koira.

☼⚙
Standard⚡ Turbo
● Koira did it● You by hand
Today $9,300$8,100 / $1,200
This week $25,050$18,570 / $6,480
This month $69,300$46,150 / $23,150
Money, just now
Reminded Sean Love, $1,850. Polite reminder with the pay link.
Bids, 9:44 am
Nudged Dana on the kitchen bid. Day 3 follow up. She opened it at 9:12.
Convos, 9:41 am
Texted back a missed call. Walk through booked Thu 10:00.
Field service software for small trade businesses (2026) | Koira