Customer message templates for contractors

Texts, emails and letters for every stage of a job, ready to copy. Each one is paired with the Koira feature that sends it for you at the right time.

10Templates

32Versions to copy

FreeNo sign-up

Win the job

TextQuote follow-up textNudge an open estimate by text: first nudge, check-in, polite close.EmailQuote follow-up emailFollow up on a quote by email, with subject lines that get opened.

Run the schedule

Text and EmailAppointment confirmationConfirm a booked visit: day, arrival window, who is coming.Text and EmailAppointment reminderDay-before, morning-of and on-my-way reminders.Policy and TextCancellation policyA fair late cancellation and no-show policy, and the cancel text.

Get paid

Text and Email and LetterPayment reminderUnpaid invoice reminders: friendly, firm and final notice.Text and EmailDeposit requestAsk for the deposit: what it covers and a link to pay.

Keep the customer

Letter and Text and EmailPrice increase letterTell recurring customers about a price change, with notice.Text and EmailReview requestAsk for a Google review after the job, with your link.Text and Email and LetterJob completion thank-youThank the customer when the job is done, and invite them back.

Or let Koira send them

Every template here matches a message Koira sends on its own: estimate follow-ups on day two and day four, the invoice when you finish, payment reminders with a pay link, day-before reminders that ask to confirm, and the review ask an hour after the invoice is paid.