Job completion thank-you templates

A short thank-you when the job is done turns a one-time customer into a repeat one. Here are a text, an email and a handwritten note.

3 versionstext, email, letter

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Let Koira send it: Reviews and referralsNothing you type here is sent anywhere. Copy, then paste into your phone or email.

Thank-you text

Text

Hi [Customer name], thank you for choosing [Your business]. The [Job] is all done. Here is your invoice and receipt: [Invoice link]. If anything is not right, text me here. [Your name]

Thank-you email

Email with subject line

Subject: Thank you from [Your business]

Hi [Customer name], Thank you for having us out for the [Job]. It was a pleasure working with you. A few things to know: [Care note, for example: Run the water heater for a few minutes before first use, or keep foot traffic off the new floor until tomorrow.] Your invoice and receipt are here: [Invoice link] Our work is covered by [Your guarantee]. If anything is not right, reply to this email or call [Your phone]. When you need us again, you can book here: [Booking link] Thank you, [Your name] [Your business]

Handwritten note

Letter

[Customer name], Thank you for trusting us with your [Job]. We hope you enjoy it. If you ever need anything, we are a call away at [Your phone]. [Your name] [Your business]

When to send a job completion thank-you

Send the thank-you the day the job is finished, with the invoice or receipt. A care note (how to treat the new floor, when to change the filter) shows you are thinking past the job. Save the review ask for its own short message so this one stays a thank-you.

How to make it yours

Thank them first. The invoice can come in the same message, but not as the opening line.
Add one care tip from your trade.
Restate your guarantee in one line.
Make booking again easy. A link or the next service date.

Send it automatically: Reviews and referrals

When you finish, Koira builds and sends the invoice. An hour after it is paid, Koira texts the review ask with your Google link, and after a good review it can ask about referrals. Every text carries the same customer link where they can book again.

Koira's free Office plan includes estimates, invoices and card payments. See pricing for what each plan sends for you.

Last checked October 9, 2026. This page is general information, not legal or tax advice. Rules change and differ by state and city, so confirm with the agency named before you act.

FAQ

What should I say to a customer after a job?

Thank them, add one care tip, share the invoice or receipt, restate your guarantee and make it easy to book again.

Should I ask for a review in the thank-you?

Send the review ask as its own short message soon after, so the thank-you stays a thank-you.

Are handwritten thank-you notes worth it?

For larger jobs, many contractors find a short handwritten note is remembered long after the job.

When should I send a thank-you?

The day the job is finished, with the invoice or receipt.

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