HVAC scheduling software

How a HVAC company's week fills up, the kinds of visits on the calendar, what scheduling software should do with them, and prices and card rates for Koira, FieldPulse, Service Fusion and Housecall Pro.

6 min readPrices checked October 9, 2026
An HVAC tech at an outdoor unit
Key takeaways
  • Book plan tune-ups into the weeks that went quiet last year, before the first heat wave takes the calendar.
  • The core of hvac scheduling is on Koira's Front Office plan, $499 flat, with no per-person fee.
  • Customers book online and stops sorted by the drive decide most of it for HVAC companies.

How a HVAC company's calendar works

HVAC scheduling swings with the weather. The first hot week fills every slot with no-cool calls, the mild months go quiet, and tune-ups are what keep the calendar even if they are booked ahead.

A small shop needs the urgent calls answered and slotted in where the drive makes sense, the tune-ups booked into the slow weeks, and the customer told when the tech is on the way.

What lands on a hvac calendar

  • No-cool and no-heat calls, same day
  • Spring AC tune-ups
  • Fall furnace tune-ups
  • Replacement installs that hold a full day
  • Return visits for parts
  • Maintenance plan visits
  • Estimates for replacements
  • Duct cleaning and IAQ visits
A tip from the tradeBook plan tune-ups into the weeks that went quiet last year, before the first heat wave takes the calendar.

What scheduling software should do for HVAC companies

  • Bookings only into times that fit the day
  • Every stop in driving order
  • Day-before reminders the customer can answer
  • Each person's stops on their own phone
  • Recurring service plans, which matters for HVAC companies
  • Time tracking, which matters for HVAC companies

How Koira does it

In Koira, every booking for a HVAC company, from a call, a text or your site, lands on Today in driving order on its own, whether it is no-cool and no-heat calls, same day or spring ac tune-ups. Koira only offers customers times that fit the route, and the day before it texts them to confirm or move. That is on Office, the free plan.

On Grow, calls are answered on a Koira number and booked into your real day. On Front Office, $499 flat, each person gets a lane with their stops on their own phone and clocks in and out of jobs.

For HVAC companies in particular

  • Crew scheduling. On Front Office, each tech gets a lane on Today in driving order and clocks in on the job. There is no per-person fee.
What Koira does not doKoira does not do payroll, inventory or a dispatch board for a call center. If you need those, a larger system may suit you better.

Side by side

The features that matter for hvac scheduling, where each first appears on each company's public pricing page, then the people, usage, card and add-on rows every company gets.

What you needKoiraFieldPulseService FusionHousecall Pro
Customers book onlineOffice (free)Core platform (booking portal)Not listedBasic
Stops sorted by the driveOffice (stops sorted by the drive)Not listedNot listedEssentials (routes), Max (route optimization)
Day-before remindersOffice, the day beforeNot listedStarter (text alerts)Not listed
Crew schedulingFront OfficeCore platform (scheduling and dispatch)Starter (scheduling and dispatch)Basic (schedule and assign techs)
Calls answered by AIGrowOperator AI, a premium productServiceCall.ai add-on, no price listedCSR AI, listed as a separate product
Recurring service plansFront OfficeCore platform (maintenance agreements)Pro (recurring invoicing)Max (recurring service plans)
Time trackingFront OfficeNot listedNot listedTime tracking, listed in its menu but not on a plan card
People, usage and card fees
Extra peopleNo per-person fee; one or fifteen people, the same pricePriced per seat, on requestNo per-user fee; unlimited users$35 a month each on Max; on Basic and Essentials, move up a plan
Usage or creditsNone on Office, at cost on Grow, included on Front OfficeEngage phone lines and licenses, priced on requestNone on the pricing pageNone on the pricing page
Card payments2.9% + 30¢ (Stripe) plus 2%, 1% or 0.5% by plan (Koira)Not published; FieldPulse Payments is an optional productAs low as 2.90% + 30¢ (Service Fusion Payments)From 2.59% a card payment, 1% bank payments
Add-onsNone; postcards are a flat price per cardEngage, Operator AI, Chat AI, Pricebook, Payments, Financing, Fleet Tracking, Custom Forms, priced on requestServiceCall.ai and GPS fleet tracking on every plan; e-sign, portal, custom documents and progress billing below ProCSR AI, Pipeline, Campaigns, Voice, Websites and Tap to Pay, sold separately, no price listed

From FieldPulse pricing and Service Fusion pricing, checked October 9, 2026; Housecall Pro pricing, checked October 8, 2026. FieldPulse's pricing page fills in by script, so we read it in a real browser. It shows no prices. Part of Housecall Pro's pricing page fills in by script and it was running first-month offers when we checked. The plan prices below are the regular ones its plan cards show. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.

What each one costs

Every plan in the same columns: price, people, usage, card rates and add-ons.

PlanMonthlyBilled yearlyPeople includedUsage or credits
Koira
Office$0, freeMonthly, no contractOne or fifteen, the same priceNone charged on Office
Grow$249 a monthMonthly, no contractOne or fifteen, the same priceTexts, call minutes and emails at cost, nothing added
Front Office$499 a month, flatMonthly, no contractOne or fifteen, the same priceIncluded in the $499
FieldPulse
Custom quoteNot published, quoted per seatNot publishedOffice seats and field seatsEngage phone lines and licenses, priced on request
Service Fusion
Starter$245 a month$208 a month, one yearly paymentUnlimited usersNone on the pricing page
Plus$382 a month$325 a month, one yearly paymentUnlimited usersNone on the pricing page
Pro$627 a month$533 a month, one yearly paymentUnlimited usersNone on the pricing page
Housecall Pro
Basic$79 a month$59 a month billed yearly1 userNone on the pricing page
Essentials$189 a month$149 a month billed yearly5 usersNone on the pricing page
Max$329 a month$299 a month billed yearly8 usersNone on the pricing page

What comes on top: people, card payments and add-ons

CompanyEach extra personCard paymentsAdd-ons
KoiraNo per-person fee on any plan2.9% + 30¢ (Stripe) plus 2% on Office, 1% on Grow, 0.5% on Front Office (Koira); on Office that share replaces a monthly feeNone; postcards are a flat price per card
FieldPulsePriced per seat, on requestNot published; FieldPulse Payments is an optional productEngage, Operator AI, Chat AI, Pricebook, Payments, Financing, Fleet Tracking, Custom Forms, priced on request
Service FusionNo per-user fee; unlimited usersAs low as 2.90% + 30¢ (Service Fusion Payments)ServiceCall.ai and GPS fleet tracking on every plan; e-sign, portal, custom documents and progress billing below Pro
Housecall Pro$35 a month each on Max; on Basic and Essentials, move up a planFrom 2.59% a card payment, 1% bank paymentsCSR AI, Pipeline, Campaigns, Voice, Websites and Tap to Pay, sold separately, no price listed

From FieldPulse pricing and Service Fusion pricing, checked October 9, 2026; Housecall Pro pricing, checked October 8, 2026. FieldPulse's pricing page fills in by script, so we read it in a real browser. It shows no prices. Part of Housecall Pro's pricing page fills in by script and it was running first-month offers when we checked. The plan prices below are the regular ones its plan cards show. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.

Card rates as each company publishes them (also Service Fusion Payments), checked October 9, 2026. Koira's is Stripe's 2.9% + 30¢ for a US card plus Koira's share, which pays for Office in place of a monthly fee.

Sources, each checked October 9, 2026: FieldPulse pricing, Service Fusion pricing, Service Fusion Payments, Housecall Pro pricing (checked October 8, 2026), Housecall Pro industries (checked October 8, 2026), Stripe pricing, and Koira pricing. We read each page's own text; we did not use summaries or third-party price lists.

FAQ

How should a small HVAC company schedule tune-ups?

Book them into the mild weeks before the season turns. Koira books plan visits on its own on Front Office and texts past customers when the season comes round on Grow.

What is the best scheduling software for a small HVAC company?

One that books customers into times that fit your route and keeps the day in driving order. Koira does that on the free Office plan; crew lanes are on Front Office.

How do HVAC companies cut no-shows?

With a text the day before that the customer can answer to confirm or move. Koira sends it on every plan, and a moved visit goes back on your day in driving order.

What does hvac scheduling software cost?

From each company's own pricing page: FieldPulse, Seat-based pricing, quoted in one call; no prices on the page; Service Fusion, Starter $245 a month, Plus $382, Pro $627, or 15% less billed yearly, unlimited users; Housecall Pro, Basic $79 a month, Essentials $189, Max $329, or $59, $149 and $299 billed yearly. Koira: Office free, Grow $249 a month plus usage at cost, Front Office $499 flat, with no per-person fee.

We know what works. Leave it to Koira.

☼⚙
Standard⚡ Turbo
● Koira did it● You by hand
Today $9,300$8,100 / $1,200
This week $25,050$18,570 / $6,480
This month $69,300$46,150 / $23,150
Money, just now
Reminded Sean Love, $1,850. Polite reminder with the pay link.
Bids, 9:44 am
Nudged Dana on the kitchen bid. Day 3 follow up. She opened it at 9:12.
Convos, 9:41 am
Texted back a missed call. Walk through booked Thu 10:00.
HVAC scheduling software for small HVAC companies (2026) | Koira