ServiceTitan alternative for plumbers

Which ServiceTitan plan a one to three person plumbing shop needs, what it costs, where ServiceTitan fits well, and how Koira handles the same work. Every ServiceTitan fact is from its own pricing page, checked October 8, 2026.

4 min readPrices checked October 8, 2026
Plumber under a sink
Key takeaways
  • ServiceTitan prices every package per technician on request.
  • ServiceTitan is built around a dispatcher and an office, which a one to three person shop may not have.
  • On Koira the same list is on Office, free, with no per-person fee.
  • Worked example: a repipe of a house with ten fixtures comes to $2,200 to $16,000 on our free calculator.

What a plumbing shop needs, and where it sits in ServiceTitan

A leak does not wait, and the caller dials the next plumber when you do not answer. The caller with a leak dials the next plumber: that is the problem software has to fix. ServiceTitan lists plumbing among its industries; here is where each thing plumbers rely on sits in its plans.

What you needServiceTitanKoira
What decides the plan
Customers book online
Customers with a drip want a time today without a phone call.
All packages (call booking)Office (free)
Stops sorted by the drive
Many short visits a day means the drive decides how many you fit.
All packages (dispatching)Office (stops sorted by the drive)
Price book
Standard jobs priced the same every time keep a two-van shop consistent.
All packages (pricebook)Office (your price list)
Review requests
People pick a plumber they have never met by the stars next to the name.
Not listed by packageOffice (free)
Worth having
Calls answered by AIAI Virtual Agent, a Pro add-onGrow
Paid on the spotNot listedQR code at the door, every plan
Recurring service plansAll packages (customizable memberships)Front Office

From ServiceTitan pricing, checked October 8, 2026. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices are per month in US dollars and change often, so check the page before you buy.

The ServiceTitan plan a 1 to 3 person plumbing shop ends up on

ServiceTitan does not publish a price for any package. It sells Starter, Essentials and The Works per technician, and every package lists the features plumbers usually ask about first: customers book online, stops sorted by the drive and price book.

Review requests is not on any ServiceTitan plan card (Not listed by package). Ask ServiceTitan how plumbers handle it today.

TeamMonthly billingBilled yearly, per monthHow ServiceTitan prices it
1 personPriced on requestPriced on requestPer technician
3 peoplePriced on requestPriced on requestPer technician

Same source: ServiceTitan pricing, checked October 8, 2026.

The extras plumbers often want (calls answered by AI, paid on the spot and recurring service plans) do not move you off Starter, though calls answered by AI and paid on the spot are not on its plan cards. For comparison, the same must-haves on Koira are on Office (free), and the extras above take you to Front Office ($499 a month flat, usage included), with no per-person fee.

Where ServiceTitan is a good fit for plumbers

  • Customizable memberships are on every package, which is how many plumbers run plans at scale.
  • Call booking and a dispatch board are on every package, built for an office that takes calls and sends technicians.
  • A pricebook is on every package, with Pricebook Pro sold as an add-on.
  • It serves residential and commercial work and says more than 100,000 contractors use it.

A plumbing shop with a dispatcher and office staff is the shape of business it is built for.

Where Koira does it differently for plumbers

Review requests. On ServiceTitan: Not listed by package. An hour after every paid job Koira texts the review ask with your Google link, on every plan.

Calls answered by AI. On ServiceTitan: AI Virtual Agent, a Pro add-on. On Grow, Koira picks up on your Koira number, asks what is wrong, books the visit and texts you if the caller says it is an emergency.

Paid on the spot. On ServiceTitan: not on its plan table. The invoice opens as a QR code on your phone and the customer pays by card, Apple Pay or Google Pay. No card reader.

What Koira does not doKoira does not do payroll, inventory or a dispatch board for a call center.

Worked example: a repipe of a house with ten fixtures

A repipe of a house with ten fixtures, on the free plumbing cost estimator, comes to $2,200 to $16,000 (typical $9,100).

StepThe math
Guide priceRepipe, per fixture: $220 to $1,600 per fixture, typical $910
Labor adjusted for the US average×1, national prices. Add your ZIP to adjust labor to your state.
Quantity10 fixtures × $910 = $9,100 typical
Total$2,200 to $16,000, typical $9,100

ServiceTitan does not publish a price, so we cannot set its cost against this $9,100 job. Koira Office, which covers the must-haves for plumbers, is free, so the software takes nothing out of this job.

Licensing, guides and the full checklist

Sources, each checked October 8, 2026: ServiceTitan pricing, and Koira pricing. We read each page's own text; we did not use summaries or third-party price lists.

FAQ

Is ServiceTitan good for plumbers?

It can be. ServiceTitan lists plumbing among its industries. For a one to three person plumbing shop, the features that decide the plan (customers book online, stops sorted by the drive, price book and review requests) are on every ServiceTitan package where it lists them, priced per technician on request, and review requests is not on its plan cards.

How much does ServiceTitan cost for a plumbing shop?

ServiceTitan does not publish prices. Its three packages are priced per technician after a demo.

What is a good ServiceTitan alternative for a small plumbing shop?

Koira is built for one to three person shops. The same must-haves are on Office (free), with no per-person fee and no contract. If you run a bigger office with payroll or inventory needs, ServiceTitan may suit you better.

Does ServiceTitan include calls answered by AI for plumbers?

On ServiceTitan: AI Virtual Agent, a Pro add-on, as its pricing page showed on October 8, 2026. The first plumber to answer an emergency gets the job. On Koira: Grow.

Does Koira answer plumbing calls after hours?

Yes, on Grow. Calls are answered on your Koira number at any hour, and you decide which jobs count as an emergency and when Koira should text you.

We know what works. Leave it to Koira.

☼⚙
Standard⚡ Turbo
● Koira did it● You by hand
Today $9,300$8,100 / $1,200
This week $25,050$18,570 / $6,480
This month $69,300$46,150 / $23,150
Money, just now
Reminded Sean Love, $1,850. Polite reminder with the pay link.
Bids, 9:44 am
Nudged Dana on the kitchen bid. Day 3 follow up. She opened it at 9:12.
Convos, 9:41 am
Texted back a missed call. Walk through booked Thu 10:00.
ServiceTitan Alternative for Plumbers (2026) | Koira