- Bring back last spring's ant customers before this spring's ants; the reminder is worth more than any ad.
- The core of pest control CRM is on Koira's Grow plan, $249 a month plus usage, with no per-person fee.
- Customer page or portal and automatic estimate follow-ups decide most of it for pest control companies.
What a CRM does for a pest control company
Pest customers stay as long as the pests stay away. The CRM keeps what was found, what was used and when the next visit is, and shows the customer each visit was done.
It also brings back the one-time customers before the season starts, when the same problem is about to return.
What to keep on every pest control customer
- Pests found and where
- Treatments applied and when
- Plan type and visit cycle
- Pets and children at the home
- Gate and access notes
- Re-service requests
- One-time customers to bring back
- Review asked and left
What a CRM should do for pest control companies
- A page for every customer with every visit, estimate and invoice
- Follow-ups on open estimates
- Seasonal asks to past customers
- Review asks after paid jobs
- Day-before reminders, which matters for pest control companies
- Inventory or chemical tracking, which matters for pest control companies
How Koira does it
In Koira every customer of a pest control company has a page, on every plan: visits, estimates to sign, invoices to pay, receipts and a way to book again, from one link in every text, with no app or password. Notes like pests found and where live with the customer, and review asks go out after every paid job.
Grow, $249 a month plus usage at cost, puts the record to work: calls answered on a Koira number, open estimates nudged on day two and day four, and past customers texted and emailed when the season turns, with one tap to book.
For pest control companies in particular
- Inventory or chemical tracking. Koira does not track chemical use or state reports. Keep those where you keep them today.
Side by side
The features that matter for pest control CRM, where each first appears on each company's public pricing page, then the people, usage, card and add-on rows every company gets.
| What you need | Koira | GorillaDesk | Service Autopilot | Housecall Pro |
|---|---|---|---|---|
| Customer page or portal | Office (free) | Pro | Elite, or an add-on on request | Not listed |
| Automatic estimate follow-ups | Grow, on day two and day four, then it stops | Not listed | Pro Plus (automations) | Pipeline, listed as a separate product |
| Seasonal email and text campaigns | Grow | Basic (broadcast email and text) | Not listed | Campaigns, listed as a separate product |
| Review requests | Office (free) | Pro (review generation) | Not listed | Basic (review management) |
| Two-way texting | Office (an inbox you answer), Grow (text-back on a Koira number) | SMS for $5 a month plus message credits | Elite, or an add-on on request | Not listed |
| Day-before reminders | Office, the day before | Basic (automated confirmations and reminders) | Not listed | Not listed |
| Inventory or chemical tracking | Not offered; Koira does not do inventory | Basic (material and chemical tracking) | Chemical tracking listed, plan not clear | Not listed |
| People, usage and card fees | ||||
| Extra people | No per-person fee; one or fifteen people, the same price | Admin users free; each added route raises the price | Added app licenses through its team, no price listed | $35 a month each on Max; on Basic and Essentials, move up a plan |
| Usage or credits | None on Office, at cost on Grow, included on Front Office | Texting $5 a month plus message credits, $50 for 1,000 | None on the pricing page | None on the pricing page |
| Card payments | 2.9% + 30¢ (Stripe) plus 2%, 1% or 0.5% by plan (Koira) | Not published; your own Stripe or Square account's rate | Not published on its pricing page | From 2.59% a card payment, 1% bank payments |
| Add-ons | None; postcards are a flat price per card | Texting $5 a month plus message credits | Two-way texting, QuickBooks sync, client portal, Smart Maps, email integration, GPS, all call for pricing | CSR AI, Pipeline, Campaigns, Voice, Websites and Tap to Pay, sold separately, no price listed |
From GorillaDesk pricing and Housecall Pro pricing, checked October 8, 2026; Service Autopilot pricing, checked October 9, 2026. GorillaDesk prices by route with a slider that fills in by script, so we read each route count in a real browser. Part of Housecall Pro's pricing page fills in by script and it was running first-month offers when we checked. The plan prices below are the regular ones its plan cards show. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.
What each one costs
Every plan in the same columns: price, people, usage, card rates and add-ons.
| Plan | Monthly | Billed yearly | People included | Usage or credits |
|---|---|---|---|---|
| Koira | ||||
| Office | $0, free | Monthly, no contract | One or fifteen, the same price | None charged on Office |
| Grow | $249 a month | Monthly, no contract | One or fifteen, the same price | Texts, call minutes and emails at cost, nothing added |
| Front Office | $499 a month, flat | Monthly, no contract | One or fifteen, the same price | Included in the $499 |
| GorillaDesk | ||||
| Basic | $49 a month for 1 route, $99 for 2, $149 for 3 | $539 a year for 1 route | Unlimited admin users and devices | Texting $5 a month plus message credits, $50 for 1,000 |
| Pro | $99 a month for 1 route, $149 for 2, $199 for 3 | $1,089 a year for 1 route | Unlimited admin users and devices | Texting $5 a month plus message credits, $50 for 1,000 |
| Growth | $149 a month for 1 route, $249 for 2, $299 for 3 | $1,639 a year for 1 route | Unlimited admin users and devices | Texting $5 a month plus message credits, $50 for 1,000 |
| Service Autopilot | ||||
| Startup | $49 a month plus a sign-up fee | Yearly rate | 1 business user, 1 mobile license | None on the pricing page |
| Pro | $199 a month plus a sign-up fee | Yearly rate | 1 business user, 2 mobile licenses | None on the pricing page |
| Pro Plus | $499 a month plus a sign-up fee | Yearly rate | 1 business user, 5 mobile licenses | None on the pricing page |
| Elite | Priced on request | Priced on request | 2 business users, 8 mobile licenses | None on the pricing page |
| Housecall Pro | ||||
| Basic | $79 a month | $59 a month billed yearly | 1 user | None on the pricing page |
| Essentials | $189 a month | $149 a month billed yearly | 5 users | None on the pricing page |
| Max | $329 a month | $299 a month billed yearly | 8 users | None on the pricing page |
What comes on top: people, card payments and add-ons
| Company | Each extra person | Card payments | Add-ons |
|---|---|---|---|
| Koira | No per-person fee on any plan | 2.9% + 30¢ (Stripe) plus 2% on Office, 1% on Grow, 0.5% on Front Office (Koira); on Office that share replaces a monthly fee | None; postcards are a flat price per card |
| GorillaDesk | Admin users free; each added route raises the price | Not published; your own Stripe or Square account's rate | Texting $5 a month plus message credits |
| Service Autopilot | Added app licenses through its team, no price listed | Not published on its pricing page | Two-way texting, QuickBooks sync, client portal, Smart Maps, email integration, GPS, all call for pricing |
| Housecall Pro | $35 a month each on Max; on Basic and Essentials, move up a plan | From 2.59% a card payment, 1% bank payments | CSR AI, Pipeline, Campaigns, Voice, Websites and Tap to Pay, sold separately, no price listed |
From GorillaDesk pricing and Housecall Pro pricing, checked October 8, 2026; Service Autopilot pricing, checked October 9, 2026. GorillaDesk prices by route with a slider that fills in by script, so we read each route count in a real browser. Part of Housecall Pro's pricing page fills in by script and it was running first-month offers when we checked. The plan prices below are the regular ones its plan cards show. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.
Card rates as each company publishes them, checked October 9, 2026. Koira's is Stripe's 2.9% + 30¢ for a US card plus Koira's share, which pays for Office in place of a monthly fee.
Sources, each checked October 8, 2026: GorillaDesk pricing, Service Autopilot pricing (checked October 9, 2026), Housecall Pro pricing, Housecall Pro industries, Stripe pricing (checked October 9, 2026), and Koira pricing. We read each page's own text; we did not use summaries or third-party price lists.