A Service Fusion alternative for a small service shop

Service Fusion starts at $245 a month with unlimited users. Here is how it compares with Koira, Housecall Pro and FieldPulse for a one to three person shop, priced as published.

8 min readPrices checked October 9, 2026
A plumber working under a sink
Key takeaways
  • Service Fusion: Starter $245 a month, Plus $382, Pro $627, or 15% less billed yearly, unlimited users.
  • On card payments, Service Fusion: As low as 2.90% + 30¢ (Service Fusion Payments). Koira: 2.9% + 30¢ (Stripe) plus 2%, 1% or 0.5% by plan (Koira).
  • Koira's Office plan is free with no per-person fee; Grow is $249 a month plus usage at cost.
  • Every Service Fusion fact here is from its own pages, checked October 9, 2026.

Why contractors look past Service Fusion

Service Fusion prices by plan, not by person: Starter $245 a month, Plus $382 and Pro $627, or 15% less billed yearly as one payment, all with unlimited users and no contract. Starter already includes estimates with options, scheduling and dispatch, payments and QuickBooks.

For a shop with several techs, unlimited users at a flat price is a good deal. For a one or two person shop, $245 a month is a high starting point, and e-sign, the customer portal and progress billing are on Pro or sold as add-ons.

Service Fusion, Koira and two others at a glance

Who each one is for, what it costs, and what it charges on a card payment, in the same rows for every company.

KoiraService FusionHousecall ProFieldPulse
Built forOwner-run trade businesses, from one person to a few crewsField service companies in HVAC, plumbing, electrical and two dozen other trades, from a few trucks upHome service businesses from solo operators to teams of eight and moreHVAC, electrical, plumbing, garage door, locksmith and other service shops with techs in the field
Published pricesOffice free; Grow $249 a month plus usage at cost; Front Office $499 flatStarter $245 a month, Plus $382, Pro $627, or 15% less billed yearly, unlimited usersBasic $79 a month, Essentials $189, Max $329, or $59, $149 and $299 billed yearlySeat-based pricing, quoted in one call; no prices on the page
Free plan or trialOffice is free with no time limitNo free trial listed; it offers a free demo14 days on the Max plan, no credit cardIts FAQ asks whether there is a free trial; the answer is not in the page text
PeopleNo per-person fee; one or fifteen people, the same priceUnlimited users on every planBasic 1 user, Essentials 5, Max 8, then $35 a month for each added user on MaxSeat-based: full seats for the office, lighter field seats for techs
ContractMonthly, no contractMonth to month; 15% off with yearly billing, charged as one payment at sign-upMonthly or yearly billing; the page says cancel anytimeNot stated on the pricing page
Card payments2.9% + 30¢ (Stripe) plus 2%, 1% or 0.5% by plan (Koira)As low as 2.90% + 30¢ (Service Fusion Payments)From 2.59% a card payment, 1% bank paymentsNot published; FieldPulse Payments is an optional product

From Service Fusion pricing and FieldPulse pricing, checked October 9, 2026; Housecall Pro pricing, checked October 8, 2026. Part of Housecall Pro's pricing page fills in by script and it was running first-month offers when we checked. The plan prices below are the regular ones its plan cards show. FieldPulse's pricing page fills in by script, so we read it in a real browser. It shows no prices. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.

Feature by feature

Where each feature first appears on each company's public pricing page. It is not a full feature list for anyone, including us.

What you needKoiraService FusionHousecall ProFieldPulse
EstimatesOffice (free)StarterBasicCore platform (estimates)
Options on one estimateOffice, up to threeStarter (estimate options)Max (sales proposal tool)Not listed
E-signaturesOffice (free)Pro, or an add-on below itNot listedNot listed
Customer page or portalOffice (free)Pro, or an add-on below itNot listedCore platform (customer portal)
Invoices in stagesDeposit, midpoint and final invoicesPro, or an add-on below itNot listedNot listed
Recurring service plansFront OfficePro (recurring invoicing)Max (recurring service plans)Core platform (maintenance agreements)
Two-way textingOffice (an inbox you answer), Grow (text-back on a Koira number)Plus (integrated voice and text)Not listedEngage phone system, a premium product
Calls answered by AIGrowServiceCall.ai add-on, no price listedCSR AI, listed as a separate productOperator AI, a premium product
Customers book onlineOffice (free)Not listedBasicCore platform (booking portal)
Automatic estimate follow-upsGrow, on day two and day four, then it stopsNot listedPipeline, listed as a separate productNot listed
Paid on the spotOffice, QR code at the door, 2.9% + 30¢ (Stripe) plus 0.5% to 2% (Koira) a paymentNot listedTap to Pay, listed as a separate productNot listed
QuickBooks Online syncGrowStarterEssentialsNot listed
People, usage and card fees
Extra peopleNo per-person fee; one or fifteen people, the same priceNo per-user fee; unlimited users$35 a month each on Max; on Basic and Essentials, move up a planPriced per seat, on request
Usage or creditsNone on Office, at cost on Grow, included on Front OfficeNone on the pricing pageNone on the pricing pageEngage phone lines and licenses, priced on request
Card payments2.9% + 30¢ (Stripe) plus 2%, 1% or 0.5% by plan (Koira)As low as 2.90% + 30¢ (Service Fusion Payments)From 2.59% a card payment, 1% bank paymentsNot published; FieldPulse Payments is an optional product
Add-onsNone; postcards are a flat price per cardServiceCall.ai and GPS fleet tracking on every plan; e-sign, portal, custom documents and progress billing below ProCSR AI, Pipeline, Campaigns, Voice, Websites and Tap to Pay, sold separately, no price listedEngage, Operator AI, Chat AI, Pricebook, Payments, Financing, Fleet Tracking, Custom Forms, priced on request

From Service Fusion pricing and FieldPulse pricing, checked October 9, 2026; Housecall Pro pricing, checked October 8, 2026. Part of Housecall Pro's pricing page fills in by script and it was running first-month offers when we checked. The plan prices below are the regular ones its plan cards show. FieldPulse's pricing page fills in by script, so we read it in a real browser. It shows no prices. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.

What Service Fusion does well

  • Every plan has unlimited users, and the page says the price is the same however many techs or office staff you have.
  • Starter includes estimates with options, scheduling and dispatch, payments and QuickBooks.
  • Inventory, job costing and integrated voice and text come in on Plus.
  • It lists more than twenty industries, from HVAC and plumbing to pools, septic and painting.

Things to know

  • Starter is $245 a month, a high floor for a one-person shop.
  • E-sign, the customer portal and progress billing are on Pro or sold as add-ons.
  • ServiceCall.ai answering and GPS tracking are add-ons.

Where Koira fits for Service Fusion users

Koira also charges nothing per person, and Office is free: online booking, an instant price from your list, up to three options on one estimate, signing and the deposit together, staged invoices, a customer page and a QR code at the door.

Grow, $249 a month plus usage at cost, adds the AI receptionist, text-back on a Koira number, bid follow-ups and QuickBooks Online sync. Front Office, $499 flat, adds maintenance plans and crew routes and hours.

What Koira does not doKoira does not do payroll, inventory or a dispatch board for a call center. If you need those, a larger system may suit you better.

What each one costs

Every plan in the same columns: price, people, usage, card rates and add-ons. Koira has no per-person fee on any plan, and Office costs nothing a month.

PlanMonthlyBilled yearlyPeople includedUsage or credits
Koira
Office$0, freeMonthly, no contractOne or fifteen, the same priceNone charged on Office
Grow$249 a monthMonthly, no contractOne or fifteen, the same priceTexts, call minutes and emails at cost, nothing added
Front Office$499 a month, flatMonthly, no contractOne or fifteen, the same priceIncluded in the $499
Service Fusion
Starter$245 a month$208 a month, one yearly paymentUnlimited usersNone on the pricing page
Plus$382 a month$325 a month, one yearly paymentUnlimited usersNone on the pricing page
Pro$627 a month$533 a month, one yearly paymentUnlimited usersNone on the pricing page
Housecall Pro
Basic$79 a month$59 a month billed yearly1 userNone on the pricing page
Essentials$189 a month$149 a month billed yearly5 usersNone on the pricing page
Max$329 a month$299 a month billed yearly8 usersNone on the pricing page
FieldPulse
Custom quoteNot published, quoted per seatNot publishedOffice seats and field seatsEngage phone lines and licenses, priced on request

What comes on top: people, card payments and add-ons

CompanyEach extra personCard paymentsAdd-ons
KoiraNo per-person fee on any plan2.9% + 30¢ (Stripe) plus 2% on Office, 1% on Grow, 0.5% on Front Office (Koira); on Office that share replaces a monthly feeNone; postcards are a flat price per card
Service FusionNo per-user fee; unlimited usersAs low as 2.90% + 30¢ (Service Fusion Payments)ServiceCall.ai and GPS fleet tracking on every plan; e-sign, portal, custom documents and progress billing below Pro
Housecall Pro$35 a month each on Max; on Basic and Essentials, move up a planFrom 2.59% a card payment, 1% bank paymentsCSR AI, Pipeline, Campaigns, Voice, Websites and Tap to Pay, sold separately, no price listed
FieldPulsePriced per seat, on requestNot published; FieldPulse Payments is an optional productEngage, Operator AI, Chat AI, Pricebook, Payments, Financing, Fleet Tracking, Custom Forms, priced on request

From Service Fusion pricing and FieldPulse pricing, checked October 9, 2026; Housecall Pro pricing, checked October 8, 2026. Part of Housecall Pro's pricing page fills in by script and it was running first-month offers when we checked. The plan prices below are the regular ones its plan cards show. FieldPulse's pricing page fills in by script, so we read it in a real browser. It shows no prices. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.

Card rates as each company publishes them (also Service Fusion Payments), checked October 9, 2026. Koira's is Stripe's 2.9% + 30¢ for a US card plus Koira's share, which pays for Office in place of a monthly fee.

When to stay with Service Fusion

Service Fusion is the stronger pick if you need inventory, job costing, an open API and GPS fleet tracking for a growing fleet. Koira does not do inventory or job costing.

Whichever you try, put one real week of jobs through it before you switch. Koira's Office plan is free, so you can run it next to Service Fusion while you decide.

Sources, each checked October 9, 2026: Service Fusion pricing, Service Fusion Payments, Housecall Pro pricing (checked October 8, 2026), Housecall Pro industries (checked October 8, 2026), FieldPulse pricing, Stripe pricing, and Koira pricing. We read each page's own text; we did not use summaries or third-party price lists.

FAQ

How much does Service Fusion cost?

Starter $245 a month, Plus $382 and Pro $627 billed monthly, or $208, $325 and $533 a month billed yearly as one payment. Every plan has unlimited users.

Does Service Fusion charge per technician?

No. Its page says the price is the same whether you have one tech or many, with unlimited users on every plan.

Is Koira cheaper than Service Fusion?

Koira's Office plan is free and Grow is $249 a month plus usage at cost, with no per-person fee. Service Fusion: Starter $245 a month, Plus $382, Pro $627, or 15% less billed yearly, unlimited users. The plan table above puts both side by side, card fees included.

What does Service Fusion charge on card payments?

As low as 2.90% + 30¢ (Service Fusion Payments) Koira's card payments are Stripe's 2.9% + 30¢ for a US card plus Koira's share: 2% on Office, 1% on Grow, 0.5% on Front Office.

We know what works. Leave it to Koira.

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Service Fusion alternative for small service shops (2026) | Koira