Restoration contractor software for a small company

What a small water, fire and mold restoration company needs from software: every night call answered, one link for the homeowner and the small jobs paid on the spot. Real prices and card fees.

9 min readPrices checked October 8, 2026
Storm damage in a front yard
Key takeaways
  • For a restoration company, the features that decide the software are calls answered by AI, customer page or portal and paid on the spot.
  • Koira covers that list on Grow ($249 a month plus usage), with no per-person fee.
  • 5 companies we checked name this trade on their own site: Jobber, Housecall Pro, Workiz, Kickserv and QuoteIQ.
  • Prices and card rates for Jobber, Housecall Pro and Workiz are from each company's own pages, checked October 8, 2026.

What a restoration company needs from software

Restoration is emergency work. The first company to answer a flooded basement at night usually gets the job, and everything after that call, the visit, the drying, the paperwork, follows from it.

Software for a small restoration company has two halves. The insurance side, scopes and drying logs, has its own tools. The rest, the calls, the customer updates and the jobs the homeowner pays for directly, is where a small company wins or loses the customer.

  • Calls answered by AI. A burst pipe at 2 am does not leave a voicemail; it calls the next company on the list.
  • Customer page or portal. A homeowner with water in the basement wants to know what happens next without calling three times.
  • Paid on the spot. Plenty of jobs never touch an insurance claim, and those are best paid before the van leaves.
  • Two-way texting. A text with what to do until you arrive calms the customer and saves a callback.
  • Invoices and online payments. Small jobs billed weeks later, after the big ones, are the ones that slip.
  • Customers book online. Mold checks and smaller repairs can be booked by the customer without a call.

The jobs on a restoration estimate

These are the lines on a restoration estimate for work the homeowner pays for, from the price list in our free restoration estimate template.

Job linePriced byWhat the line says
Emergency response and setupeachAfter-hours call-out, inspection and moisture map.
Water extractionsq ftCategory of water and surfaces extracted.
Air moverdayPer unit per day on site.
DehumidifierdayPer unit per day on site.
Moisture monitoring visitvisitReadings recorded each visit.
Flood cut and remove wet drywallftHeight of the cut and disposal.
Remove wet carpet and padsq ftCarpet saved or discarded.
Antimicrobial applicationsq ftProduct used on affected materials.
Containment for mold workeachPoly walls, zipper door and negative air.
Air scrubberdayHEPA filtration per unit per day.

In Koira these go on your price list once. Every estimate, instant price and invoice pulls from it, so a restoration company never types the same line twice, and Koira never writes a number that is not in your records.

A plain checklist for restoration software

  • Every call answered, day or night
  • A text to the homeowner with what happens next
  • One link with the visit, estimate and invoice
  • Invoices built the moment the job is done
  • Small jobs paid on the spot
  • Plumbers and property managers who send work
  • Photos of the damage with the job
  • A review ask once the house is dry

How Koira covers the list

Calls answered by AI. On Grow, Koira answers every call on your number, day or night, in English or Spanish, and texts back any call it cannot finish within about a minute.

Customer page or portal. One link shows the homeowner the visit, the estimate and the invoice, on every plan.

Paid on the spot. The invoice opens as a QR code at the door: card, Apple Pay or Google Pay, with the receipt texted.

Two-way texting. Koira texts the homeowner what happens next as soon as the visit is booked.

Invoices and online payments. Invoices are built from your price list the moment you mark the job done.

Customers book online. Customers book online from your site into times that fit your day.

What Koira does not doKoira does not write insurance estimates in Xactimate. Use it for your own estimates, the jobs paid by the homeowner, and every call and invoice around the claim. Koira does not do payroll, inventory or a dispatch board for a call center.

Which software companies list restoration work

We read the industries pages of the companies we compare on koira.ai and noted which ones name this trade. Jobber, Housecall Pro and Workiz are in the tables below.

There are also restoration-only systems built around the insurance file. Encircle's pricing page, for one, says every plan includes unlimited users, runs on a 12 month term and is priced by how many jobs you do a year, with payments through Stripe at standard rates (Encircle pricing). Its prices change with that jobs picker, so they are not in the tables below.

Read on October 9, 2026 from each company's own page. A company not named here may still serve restoration companies; it just does not name the trade on that page, so ask.

What to compare

The features that matter most to a restoration company, and where each first appears on each company's public pricing page, then the people, usage, card and add-on rows every company gets. It is not a full feature list for anyone, including us.

What you needKoiraJobberHousecall ProWorkiz
Calls answered by AIGrowReceptionist add-on, $29 a month, included on PlusCSR AI, listed as a separate productGenius Answering, sold separately
Customer page or portalOffice (free)Core (client hub)Not listedStandard (client portal)
Paid on the spotOffice, QR code at the door, 2.9% + 30¢ (Stripe) plus 0.5% to 2% (Koira) a paymentCore, 2.7% + 30¢ a paymentTap to Pay, listed as a separate productStandard
Two-way textingOffice (an inbox you answer), Grow (text-back on a Koira number)Grow (two-way text messaging)Not listedGenius Phone, sold separately
Invoices and online paymentsOffice (free)CoreBasicStandard
Customers book onlineOffice (free)CoreBasicStandard (online booking with optional checkout)
People, usage and card fees
Extra peopleNo per-person fee; one or fifteen people, the same price$29 a month each$35 a month each on Max; on Basic and Essentials, move up a planNot published
Usage or creditsNone on Office, at cost on Grow, included on Front OfficeNone on the pricing pageNone on the pricing pageNot published
Card payments2.9% + 30¢ (Stripe) plus 2%, 1% or 0.5% by plan (Koira)2.9% + 30¢ online, 2.7% + 30¢ Tap to Pay, 1% bank (ACH)From 2.59% a card payment, 1% bank paymentsNot published; Workiz Pay is on every plan
Add-onsNone; postcards are a flat price per cardReceptionist $29, Pipeline $49, Marketing Suite $99 a month (all three in Plus)CSR AI, Pipeline, Campaigns, Voice, Websites and Tap to Pay, sold separately, no price listedGenius phone, answering and marketing, sold separately, priced on request

From Jobber pricing, Housecall Pro pricing and Workiz pricing, checked October 8, 2026. Jobber's pricing page blocks a plain fetch and changes its prices with a team size picker, so we read it in a real browser. The $29 a month per added user is in the note behind each plan's user count. Part of Housecall Pro's pricing page fills in by script and it was running first-month offers when we checked. The plan prices below are the regular ones its plan cards show. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.

What each one costs

Every plan in the same columns: price, people, usage, card rates and add-ons. Koira has no per-person fee on any plan, and Office costs nothing a month.

PlanMonthlyBilled yearlyPeople includedUsage or credits
Koira
Office$0, freeMonthly, no contractOne or fifteen, the same priceNone charged on Office
Grow$249 a monthMonthly, no contractOne or fifteen, the same priceTexts, call minutes and emails at cost, nothing added
Front Office$499 a month, flatMonthly, no contractOne or fifteen, the same priceIncluded in the $499
Jobber
Core$49 a month$29 a month billed yearly1 userNone on the pricing page
Connect$139 a month for 1 user, $199 for 5$99 a month for 1 user, $149 for 5, billed yearly1, 5, 10 or 15 usersNone on the pricing page
Grow$199 a month for 1 user, $299 for 5$149 a month for 1 user, $229 for 5, billed yearly1, 5, 10 or 15 usersNone on the pricing page
Plus$499 a month for 5 users$399 a month for 5 users, billed yearly5, 10 or 15 usersNone on the pricing page
Housecall Pro
Basic$79 a month$59 a month billed yearly1 userNone on the pricing page
Essentials$189 a month$149 a month billed yearly5 usersNone on the pricing page
Max$329 a month$299 a month billed yearly8 usersNone on the pricing page
Workiz
StandardNot published, priced on requestNot published; the page says yearly saves $400 or moreNot statedNot published
ProNot published, priced on requestNot published; the page says yearly saves $400 or moreNot statedNot published
UltimateNot published, priced on requestNot published; the page says yearly saves $400 or moreNot statedNot published

What comes on top: people, card payments and add-ons

CompanyEach extra personCard paymentsAdd-ons
KoiraNo per-person fee on any plan2.9% + 30¢ (Stripe) plus 2% on Office, 1% on Grow, 0.5% on Front Office (Koira); on Office that share replaces a monthly feeNone; postcards are a flat price per card
Jobber$29 a month each2.9% + 30¢ online, 2.7% + 30¢ Tap to Pay, 1% bank (ACH)Receptionist $29, Pipeline $49, Marketing Suite $99 a month (all three in Plus)
Housecall Pro$35 a month each on Max; on Basic and Essentials, move up a planFrom 2.59% a card payment, 1% bank paymentsCSR AI, Pipeline, Campaigns, Voice, Websites and Tap to Pay, sold separately, no price listed
WorkizNot publishedNot published; Workiz Pay is on every planGenius phone, answering and marketing, sold separately, priced on request

From Jobber pricing, Housecall Pro pricing and Workiz pricing, checked October 8, 2026. Jobber's pricing page blocks a plain fetch and changes its prices with a team size picker, so we read it in a real browser. The $29 a month per added user is in the note behind each plan's user count. Part of Housecall Pro's pricing page fills in by script and it was running first-month offers when we checked. The plan prices below are the regular ones its plan cards show. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.

Card rates as each company publishes them, checked October 9, 2026. Koira's is Stripe's 2.9% + 30¢ for a US card plus Koira's share, which pays for Office in place of a monthly fee.

How to choose

If most of your revenue is insurance work, you will want a claims tool for the scope and drying logs, and Koira alongside it for the calls, the customer link and the direct-pay jobs. If most of your calls are smaller jobs paid by the homeowner, Koira can run the office on its own.

Either way, answering at night is the feature that pays first. It is on Grow, $249 a month plus usage at cost.

Whichever you try, put one real week of restoration jobs through it before you commit. Koira's Office plan is free with no time limit: start on Office, free, or see every plan on the pricing page. The others offer free trials or demos, so ask.

Sources, each checked October 8, 2026: Jobber pricing, Jobber industries, Housecall Pro pricing, Housecall Pro industries, Workiz pricing, Stripe pricing (checked October 9, 2026), Workiz industries (checked October 9, 2026), Kickserv industries (checked October 9, 2026), QuoteIQ industries (checked October 9, 2026), Encircle pricing (checked October 9, 2026), and Koira pricing. We read each page's own text; we did not use summaries or third-party price lists.

FAQ

What software do small restoration companies use?

Many pair a claims tool for scopes and drying logs with office software for calls, scheduling and direct-pay invoices. Koira covers the office side and answers calls day or night on Grow.

Does Koira write Xactimate estimates?

No. Koira does not write insurance estimates in Xactimate. Use it for your own estimates, the homeowner-paid jobs, and every call and invoice around the claim.

Does Koira charge per person for a restoration company?

No. Koira costs the same with one person or fifteen. Office is free, Grow is $249 a month plus usage at cost, and Front Office is $499 a month flat.

What does Koira charge on card payments?

Stripe's 2.9% + 30¢ for a US card, plus Koira's share: 2% on Office, 1% on Grow and 0.5% on Front Office. The tables above show each company's own card rate next to it.

We know what works. Leave it to Koira.

☼⚙
Standard⚡ Turbo
● Koira did it● You by hand
Today $9,300$8,100 / $1,200
This week $25,050$18,570 / $6,480
This month $69,300$46,150 / $23,150
Money, just now
Reminded Sean Love, $1,850. Polite reminder with the pay link.
Bids, 9:44 am
Nudged Dana on the kitchen bid. Day 3 follow up. She opened it at 9:12.
Convos, 9:41 am
Texted back a missed call. Walk through booked Thu 10:00.
Restoration contractor software for water, fire and mold (2026) | Koira