- For a locksmith business, the features that decide the software are calls answered by ai, price book, paid on the spot.
- Koira covers that list on Grow ($249 a month plus usage), with no per-person fee.
- Prices and card rates for FieldPulse, ServiceM8 and Service Fusion are from each company's own pages.
- Count the people who will use it before you compare prices.
What a locksmith business needs from software
Locksmith work is mostly one visit, often urgent and usually paid on the spot. The calls that matter most come when you are already on a job, and the customer standing outside a locked door will not wait for a callback.
So the software for a locksmith is about the phone and the price list: answer every call, quote from a list so the price on the phone is the price at the door, and get paid before you drive to the next one.
- Calls answered by AI. A lockout is urgent and the caller dials the next locksmith if you do not pick up.
- Price book. Lockouts, rekeys and lock changes should be priced the same every time, before you arrive.
- Paid on the spot. Most locksmith work is one visit, paid on the spot.
- Stops sorted by the drive. A day of rekeys and installs goes faster in driving order.
- Customers book online. Rekeys and new hardware can be booked without a phone call.
- Review requests. People choose a locksmith from reviews, often in a hurry.
A plain checklist for locksmith software
- Every call answered, day or night
- Lockouts, rekeys and installs priced from a list
- Paid on the spot by card or phone
- Stops in driving order
- Online booking for planned work
- Review asks after every job
- A customer page with the receipt
- Missed calls texted back
How Koira covers the list
Calls answered by AI. On Grow, Koira answers every call on a Koira number, texts back the ones it cannot finish and books the visit.
Price book. Your price list drives every quote and instant price; Koira never invents a number.
Paid on the spot. The invoice opens as a QR code on your phone, paid by card or phone wallet.
Stops sorted by the drive. Today puts every stop in driving order on every plan.
Customers book online. Customers book online from your site, into times that fit your day.
Review requests. After every paid job Koira asks for a review, on every plan.
What to compare
The features that matter most to a locksmith business, and where each first appears on each company's public pricing page, then the people, usage, card and add-on rows every company gets. It is not a full feature list for anyone, including us.
| What you need | Koira | FieldPulse | ServiceM8 | Service Fusion |
|---|---|---|---|---|
| Calls answered by AI | Grow | Operator AI, a premium product | Not listed | ServiceCall.ai add-on, no price listed |
| Price book | Office (your price list) | Pricebook, a premium product | Not listed | Not listed |
| Paid on the spot | Office, QR code at the door, 2.9% + 30¢ (Stripe) plus 0.5% to 2% (Koira) a payment | Not listed | Not listed | Not listed |
| Stops sorted by the drive | Office (stops sorted by the drive) | Not listed | Not listed | Not listed |
| Customers book online | Office (free) | Core platform (booking portal) | Every plan (online bookings) | Not listed |
| Review requests | Office (free) | Not listed | Not listed | Not listed |
| People, usage and card fees | ||||
| Extra people | No per-person fee; one or fifteen people, the same price | Priced per seat, on request | No per-user fee on paid plans | No per-user fee; unlimited users |
| Usage or credits | None on Office, at cost on Grow, included on Front Office | Engage phone lines and licenses, priced on request | New jobs a month: 30, 50, 150, 500, or 1,500 and up (20¢ per added job on Premium Plus) | None on the pricing page |
| Card payments | 2.9% + 30¢ (Stripe) plus 2%, 1% or 0.5% by plan (Koira) | Not published; FieldPulse Payments is an optional product | Not published on its pricing or payments page | As low as 2.90% + 30¢ (Service Fusion Payments) |
| Add-ons | None; postcards are a flat price per card | Engage, Operator AI, Chat AI, Pricebook, Payments, Financing, Fleet Tracking, Custom Forms, priced on request | ServiceM8 Phone from $19 a month | ServiceCall.ai and GPS fleet tracking on every plan; e-sign, portal, custom documents and progress billing below Pro |
From FieldPulse pricing, ServiceM8 pricing and Service Fusion pricing, checked October 9, 2026. FieldPulse's pricing page fills in by script, so we read it in a real browser. It shows no prices. ServiceM8's prices fill in by script, so we read the page in a real browser. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.
What each one costs
Every plan in the same columns: price, people, usage, card rates and add-ons. Koira has no per-person fee on any plan, and Office costs nothing a month.
| Plan | Monthly | Billed yearly | People included | Usage or credits |
|---|---|---|---|---|
| Koira | ||||
| Office | $0, free | Monthly, no contract | One or fifteen, the same price | None charged on Office |
| Grow | $249 a month | Monthly, no contract | One or fifteen, the same price | Texts, call minutes and emails at cost, nothing added |
| Front Office | $499 a month, flat | Monthly, no contract | One or fifteen, the same price | Included in the $499 |
| FieldPulse | ||||
| Custom quote | Not published, quoted per seat | Not published | Office seats and field seats | Engage phone lines and licenses, priced on request |
| ServiceM8 | ||||
| Free | $0 | No yearly price published | 1 user | 30 new jobs a month |
| Starter | $29 a month | No yearly price published | Unlimited users | 50 new jobs a month |
| Growing | $79 a month | No yearly price published | Unlimited users | 150 new jobs a month |
| Premium | $149 a month | No yearly price published | Unlimited users | 500 new jobs a month |
| Premium Plus | $349 a month | No yearly price published | Unlimited users | 1,500 jobs a month, then 20¢ a job |
| Service Fusion | ||||
| Starter | $245 a month | $208 a month, one yearly payment | Unlimited users | None on the pricing page |
| Plus | $382 a month | $325 a month, one yearly payment | Unlimited users | None on the pricing page |
| Pro | $627 a month | $533 a month, one yearly payment | Unlimited users | None on the pricing page |
What comes on top: people, card payments and add-ons
| Company | Each extra person | Card payments | Add-ons |
|---|---|---|---|
| Koira | No per-person fee on any plan | 2.9% + 30¢ (Stripe) plus 2% on Office, 1% on Grow, 0.5% on Front Office (Koira); on Office that share replaces a monthly fee | None; postcards are a flat price per card |
| FieldPulse | Priced per seat, on request | Not published; FieldPulse Payments is an optional product | Engage, Operator AI, Chat AI, Pricebook, Payments, Financing, Fleet Tracking, Custom Forms, priced on request |
| ServiceM8 | No per-user fee on paid plans | Not published on its pricing or payments page | ServiceM8 Phone from $19 a month |
| Service Fusion | No per-user fee; unlimited users | As low as 2.90% + 30¢ (Service Fusion Payments) | ServiceCall.ai and GPS fleet tracking on every plan; e-sign, portal, custom documents and progress billing below Pro |
From FieldPulse pricing, ServiceM8 pricing and Service Fusion pricing, checked October 9, 2026. FieldPulse's pricing page fills in by script, so we read it in a real browser. It shows no prices. ServiceM8's prices fill in by script, so we read the page in a real browser. A cell names the lowest plan that lists the feature; "Not listed" means we did not see it, so ask. Prices change often, so check the page before you buy.
Card rates as each company publishes them (also ServiceM8 payments, Service Fusion Payments), checked October 9, 2026. Koira's is Stripe's 2.9% + 30¢ for a US card plus Koira's share, which pays for Office in place of a monthly fee.
How to choose
Count the calls that went to voicemail last month. Each one was probably a job for someone else. Answering comes first for most locksmiths; Koira does it on Grow. Prices, routes and payments are on the free plan.
Whichever you try, put one real week of jobs through it before you commit. Koira has a free plan, and the others offer free trials or demos, so ask.
Sources, each checked October 9, 2026: FieldPulse pricing, ServiceM8 pricing, ServiceM8 payments, Service Fusion pricing, Service Fusion Payments, Stripe pricing, and Koira pricing. We read each page's own text; we did not use summaries or third-party price lists.