Buying leads is the fast way to fill an HVAC calendar, and building them is the cheap way. Most HVAC companies need some of each: paid leads for a full system replacement in a slow week, owned leads for steady no-cool and no-heat repairs. Here is every common source and what each platform says about its own pricing and rules.
- "HVAC (heating or air conditioning)" is on Google's Local Services list, so HVAC companies can buy leads there after screening.
- Shared lead sites charge for the introduction, not the job. Measure them by cost per HVAC job won.
- Answering fast matters most when the call is no heat on a freezing night or no cooling in a heat wave; a missed call can still be a charged lead on Google.
- Owned leads, like reviews, a price on your site and cards to the neighbors, keep working after you stop paying.
Where HVAC leads come from
Each row is a place HVAC leads come from, how it charges and our read on the fit for HVAC companies.
| Source | Own or rent | How you pay | Fit for HVAC companies |
|---|---|---|---|
| Google Business Profile and reviews | Own | Free | Where most people looking for HVAC start. Reviews that mention no-cool and no-heat repairs and the town do the selling. |
| Your own site with a price | Own | Free on a Koira address | A Get a price button answers the first question about a seasonal tune-up at any hour. |
| Past customers and referrals | Own | A text, an email, a thank-you | A twice-a-year tune-up plan brings people back with no lead fee at all. |
| Neighbor postcards | Own | Per card | A new condenser on a clean pad with the old unit gone. The homes nearby get a card with that photo the next day. |
| Google Local Services Ads | Rent | Per lead | "HVAC (heating or air conditioning)" is on Google's eligible list. Strong for urgent calls like no heat on a freezing night or no cooling in a heat wave, if someone answers. |
| Angi and HomeAdvisor | Rent | Per match, win or lose | A job like a full system replacement can carry a few lead fees that go nowhere; a seasonal tune-up cannot. |
| Thumbtack and Bark | Rent | Budget or credits | Customers often contact several HVAC companies. The first clear price wins most of them. |
| Writing to commercial buyers | Own | Time, or Koira Front Office | One contract with property managers can replace dozens of one-time leads. |
All lead sources compared lists each platform's published prices next to Koira's, with the same columns.
Google Local Services Ads for HVAC companies
Google lists "HVAC (heating or air conditioning)" among the categories eligible for Local Services Ads, so HVAC companies can run them once they pass Google's screening. On Local Services Ads you are billed per lead tied to your services, not per click. Google does not publish a price list; it says lead prices depend on your location, the job type, the type of lead and your bidding mode.
For HVAC companies, the call that matters is no heat on a freezing night or no cooling in a heat wave. Even a call you miss can be billed: Google's help page says a missed call in business hours counts when the caller waits more than 20 seconds. Google reviews leads for 30 days and credits the ones it finds to be poor quality, duplicate or invalid.
Google ranks Local Services ads by your bid and profile quality: rating, number of reviews, response time, photos and the verification checks you completed. Google recommends 5 or more reviews, and says some business types need 5 reviews to show. For the rules in full, see Google Local Services Ads for contractors and the setup guide.
When HVAC leads come in
Lead volume follows the season. For HVAC companies it peaks around the first heat wave and the first cold snap and drops in the mild weeks of spring and fall, which changes what a paid lead is worth from month to month.
| Month | Pace | What customers want |
|---|---|---|
| January | Busy | No-heat calls in the coldest weeks |
| February | Busy | Furnace failures and heat pump problems |
| March | Get ready | AC tune-up reminders before the heat |
| April | Get ready | Spring tune-ups and replacement quotes |
| May | Busy | First hot days and no-cool calls |
| June | Busy | Heat waves stack up service calls |
| July | Busy | Peak AC repairs and replacements |
| August | Busy | Late summer failures on older systems |
| October | Get ready | Furnace tune-up reminders |
| November | Get ready | First cold nights and heat checks |
| December | Busy | Holiday no-heat calls |
Expect families who wait until the system quits, then call whoever can come today, along with property managers, small office landlords and restaurant owners and referrals from home inspectors, realtors and electricians.
Shared lead sites and HVAC
Angi's 2025 annual report says pros pay lead fees for consumer matches whether or not they end up doing the job. Bark prices each lead in credits, set by the service, how much the job is worth and how many pros are chasing it locally.
Thumbtack says you control your pricing and budget for leads, and that budget determines how many leads you get. It does not publish lead prices on that page.
What decides shared HVAC leads is speed. Your customers are families who wait until the system quits, then call whoever can come today. If you reply hours later, you paid for an introduction to a customer who already booked someone else. Thumbtack vs Angi puts the two biggest side by side.
Cost per lead vs cost per HVAC job
Ignore the price per lead for a moment and look at the price per booked job: a month's spend divided by the jobs that source actually produced. Then compare it with what you keep on a seasonal tune-up or a full system replacement. If the booked job costs more than it leaves you, the source is losing money however busy it feels.
Run your own numbers through the free cost per lead calculator; it also shows the close rate where a source breaks even. The missed call calculator shows what calls that go to voicemail cost you before any lead fee.
Leads you own for HVAC companies
- Reviews. Ask everyone, right after they pay, with a link straight to the review form. Google says offering incentives, like free or discounted goods or services, in exchange for reviews is strictly prohibited. Koira's review engine sends the ask and drafts each reply.
- A price on your site. A seasonal tune-up priced from your own list, day or night, with booking on the same page (instant quotes).
- The street around each job. A new condenser on a clean pad with the old unit gone. Neighbor postcards go to the likely homes around the job the next morning.
- Referrals. From happy customers and from home inspectors, realtors and electricians (referrals).
- Repeat work. A twice-a-year tune-up plan, reminded before the season and sold on the first visit (campaigns, maintenance plans).
- Commercial buyers. Three short emails to property managers, small office landlords and restaurant owners near you, then stop (commercial outreach).
Whoever answers first
On a call about no heat on a freezing night or no cooling in a heat wave, the customer rings down the list until someone picks up. It does not matter whether the lead came free or cost you a fee. Koira's receptionist answers on your number and texts missed callers back in about a minute with three open times for a seasonal tune-up or a look at a full system replacement. Grow costs $249 a month plus usage at cost, meaning texts, call minutes and emails with nothing added. See the HVAC answering service guide for live and AI options and their published prices.
Sources
- Local Services Help: Getting started with Local Services Ads (United States), checked October 9, 2026
- Local Services Help: How leads work, checked October 9, 2026
- Local Services Help: About ad rankings, checked October 9, 2026
- Local Services Help: Improve your Local Services Ads performance, checked October 9, 2026
- Angi Inc. Form 10-K for fiscal 2025 (SEC EDGAR), checked October 9, 2026
- HomeAdvisor: How it works, checked October 9, 2026
- Thumbtack for pros, checked October 9, 2026
- Bark: pricing for professionals (US), checked October 9, 2026
- Koira: pricing, checked October 9, 2026
- Google Business Profile Help: Tips to get more reviews, checked October 9, 2026
- Google Business Profile Help: Tips to improve your local ranking on Google, checked October 9, 2026
Last checked October 9, 2026. This page is general information, not legal or tax advice. Rules change and differ by state and city, so confirm with the agency named before you act.