Duct and Dryer Vent maintenance plans

A duct and dryer vent plan books the dryer vent every year and the ducts on a longer cycle, so a one-time cleaning turns into a customer you see every spring.

Dryer vents fill with lint every year, and a clogged vent is the reason a dryer takes two cycles. Ducts load up more slowly. A plan sells the yearly vent visit and spreads the duct cleaning across the years in between, so the customer pays a steady amount and you get a route of homes that already know you.

Three tiers give the customer a choice that is not yes or no.

From the sourced bands in the air duct cleaning cost calculator and the dryer vent cleaning cost calculator, for an example 2,000 sq ft home with one HVAC system and a ground floor dryer vent: a vent cleaning $90 to $163, typical $126, a duct cleaning $300 to $650, typical $475 (spread over three years in the plan, as an example cycle) and a furnace and blower cleaning $60 to $150, typical $105.

Write the terms down before the first customer signs, and use the same words on your site, the estimate and the invoice:

• Which vents and how many feet of vent run are covered
• How many HVAC systems the duct cleaning includes
• What counts as a problem vent, like nests or crushed hose, and its price
• Billing and renewal
• Cancellation

The best moment to offer a plan is right after a good visit, while the customer is looking at the work. Here is how it can go:

• You: Here is the camera view from before and after. That lint was most of the way across the pipe.
• Customer: No wonder the dryer was slow. How often does that happen?
• You: Every year with a family your size. Most of our customers put the vent on a yearly plan, and some add the ducts every few years.
• Customer: What does that cost?
• You: It comes to a small amount each month on your card. I can add it to today's invoice and put next year's visit on the calendar.

Say the price as a monthly amount, and offer to add it to today's invoice. Then stop talking.

The examples above are national numbers. Your plan price should come from your own labor, drive time, parts and overhead. The calculator above does that math for any trade: visits, hours, parts, the member discount and your margin. For the per-visit prices, the air duct cleaning cost calculator has the sourced ranges.

Maintenance plans are part of Koira's Front Office plan, $499 a month flat. Koira offers the plan on your site, on the estimate and on the invoice, bills the card on file monthly or yearly, and books each visit when it comes due, so plan visits land on your day with everything else. See how maintenance plans work in Koira, or start on Front Office.

On the free Office plan you can still sell the visits one at a time with estimates and invoices.