SEO for septic companies: getting found when the tank needs attention

Septic searches come from worried homeowners and home buyers on a deadline. Here is how a small septic company shows up for both and earns repeat work.

7 min readMay 28, 2023
An older work truck

People search septic pumping near me when the tank is due or the yard smells, septic inspection when a closing is coming, and septic backup when it is already too late. The companies with a page for each service, plain explanations and steady reviews get those calls. This guide covers how local search works for septic companies and what a small outfit can do about it.

Key takeaways
  • Google says local results come from relevance, distance and prominence. Profile, pages and reviews are what you control.
  • Pumping, inspections, drain field repairs and new installs are separate searches. Give each a page.
  • Explain in plain words how often tanks usually need pumping and what affects it, without promising numbers for every home.
  • An inspection page with fast scheduling wins realtor and home buyer work.
  • Ask every customer for a review after the job.

How Google decides which septic companies to show

Google's help page on local ranking says local results are mainly based on relevance, distance and prominence (it also calls the last one popularity): how well your profile matches the search, how far you are from the searcher and how well known your business is.

For septic companies there are two kinds of search to win. "Septic pumping near me" is a map search, decided by the listing. "Septic inspection for home sale" is a research search that lands on websites. A small septic company can show up for both, but they need different things.

Three kinds of septic searches

SearchThe customerWhat wins
Septic pumping near meDue, or the yard smellsListing, a date, a price
Septic inspection for home saleBuyer or agent on a deadlineAn inspection page and fast scheduling
Septic backup in houseUrgentA fast answer

Pumping searches go to the map. A clear starting price and an open date win most of them.

Inspection searches come from buyers, sellers and agents. Explain what you check, what the report includes and how soon you can come.

Backup searches are urgent. Answering or texting back within minutes is what matters.

When septic searches pick up

Searches follow the work. For septic companies, the busy stretch is spring thaw and home buying season, and it goes quiet in the frozen weeks of deep winter. Have the matching page and listing photos ready a few weeks before each busy month:

  • March (get ready): thaw and soggy drain fields
  • April (busy): spring pumping and backups
  • May (busy): home sale inspections
  • June (busy): summer guests and heavy use
  • October (get ready): last pumping before the ground freezes

Step 1: the Business Profile

Three rules in Google's guidelines trip up more septic companies than anything else:

  • Real name only. Stuffing services or towns into the name breaks Google's guidelines and can lead to a suspension. "Bayside Septic" is fine. "Bayside Septic Septic pumping Septic inspections Near Me" is not.
  • Few categories. Google wants the fewest categories that describe what the business mainly is.
  • Service area, address hidden. Google says a service-area business should hide its address from customers. List the towns you really work, not every town you would drive to.

Your pump trucks and crew, risers and lids you installed, drain field work in progress and clean sites afterward. Keep the name, phone and hours exactly the same as on your website. Koira keeps those details matching on Google and Bing for you.

Step 2: the pages a septic site needs

A single "services" page cannot match every search a septic customer types. Give Google one page per thing people look for.

  • Septic pumping. What happens on a visit and how often tanks usually need it.
  • Septic inspections. For home sales and for peace of mind, with what the report covers.
  • Drain field repairs. Signs of trouble and the options in plain words.
  • New septic installs. Permits, soil tests and the timeline.
  • Risers and lids. Easier access for every pumping after.
  • One page per town or county you serve.

Title each page with the service and the town, like "Drain field repairs in Valrico, FL | Bayside Septic", and write for the customer, not for a keyword count. Google's starter guide calls keyword stuffing a breach of its spam policies. Koira writes a page for every town you work and every service you offer, from your business and price list.

Step 3: every finished job is proof

Riser installs and drain field repairs make good monthly posts: the town, the problem and the fix. They show Google where you work and show homeowners what a careful job looks like.

No time to write? Koira turns your job photos into a monthly post on your site.

The neighbors are searching tooYard signs and truck lettering send people to search for you by name. Keep that name identical to the one on your profile. Koira mails a card to the homes around each job, with a photo of the work.

Step 4: reviews from every job

Prominence, Google says, partly comes from how many sites link to you and how many reviews you have. Buyers of septic read reviews closely, so every new one helps twice: once with Google and once with the person deciding.

Google strictly prohibits offering incentives such as free or discounted goods or services for reviews. Google's Maps content policy does not allow businesses to discourage negative reviews or to ask only happy customers for reviews.

  • Ask every customer, when the job is paid and the work is fresh.
  • Reply to every review and mention the service and the town. Rural customers ask neighbors who they used, and reviews back that up.
  • Stuck on a reply? The free review reply generator writes one from templates.

Koira sends the ask an hour after the invoice is paid and drafts the reply.

Check where you stand

See how your listing, reviews and site compare with other septic companies nearby in about a minute, free.

Google's local ranking page counts links from other websites toward prominence. Useful links for a septic company: realtors and home inspectors you work with, plumbers and excavators you refer with, and your state septic or onsite wastewater association.

What to skip

  • Paid ranking schemes. Google is plain about it: you cannot request or pay for a better local ranking.
  • Fake offices. A virtual office, meaning a rented address you do not work from, is not eligible for a Business Profile under Google's guidelines.
  • The keywords meta tag. The keywords meta tag does nothing for Google Search, according to its own starter guide.

How to tell if it is working

  1. Calls, website clicks and direction requests from your Business Profile, by month.
  2. Requests for septic pumping and septic inspections that came from your site.
  3. Reviews per month compared with jobs finished.
  4. Where each booked septic job came from.

Compare season to season, not week to week. Google's starter guide says some changes show in a few hours and others take several months. Koira's reporting shows dollars paid on jobs Koira touched first, next to what Koira cost.

SEO takes months; some weeks you need calls now. Google lists "Sewage system" for Local Services Ads, which charge per lead and sit above the map. See septic leads: where to buy them and how to need fewer, and septic marketing ideas for the rest of the plan.

Where Koira fits

You can do all of this yourself. Koira exists for the septic companies who would rather not: it builds the site and its pages, keeps listings in sync, asks for every review and posts your finished jobs. Office is free for the site, estimates and invoices, and Grow adds the receptionist and text-back for $249 a month plus usage at cost. See pricing or how a septic company runs on Koira.

Questions contractors ask

How do septic companies rank higher on Google?

Verify your Business Profile, add a page per service and town, explain things plainly, answer fast and ask every customer for a review.

Should septic companies have an inspection page?

Yes. Buyers, sellers and agents search for septic inspections before closings all year.

Should septic companies post prices?

A starting price for routine pumping helps people book. Repairs and installs need a look.

Can I pay Google to rank my septic business higher?

No. Google says there is no way to request or pay for a better local ranking. Local Services Ads are a separate, paid placement charged per lead.

Sources

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